Shipping policy
Thank you for shopping at OneHappyStop! We are committed to providing you with a seamless and enjoyable shopping experience. Please review our shipping policy to understand how we process and deliver your orders.
ORDER PROCESSING TIME
Orders are typically processed within 1 business day of receiving your payment. Processing times may vary during peak seasons or promotional periods. We appreciate your patience during these times.
SHIPPING RATES
Shipping charges for your order will be calculated and displayed at checkout.
SHIPPING DESTINATIONS
We currently ship Internationally. If you are located outside of the USA, please check your cart and keep in mind International orders do not qualify for shipping discounts. The customer will be responsible for import duties and fees.
ORDER TRACKING
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track your order's delivery status.
DELIVERY TIME
Delivery times vary depending on your location. An estimated delivery time is provided during the checkout process, but please note that this is only an estimate, and actual delivery times may vary.
TIME-SENSITIVE ORDERS & DELIVERY DATES
If you are ordering for a wedding, event, birthday, trip, holiday, or any other specific date, we strongly recommend placing your order well in advance and allowing additional time for possible carrier or customs delays.
Delivery dates shown at checkout, in tracking information, or provided by the shipping carrier are estimates only and are not guaranteed by OneHappyStop. Our processing time refers to the time required to prepare your order before it is transferred to the shipping carrier and does not include transit time.
Once an order has been shipped and transferred to the carrier, transit times and delivery dates are outside of our control and may be affected by carrier delays, weather, holidays, customs processing, or other circumstances.
OneHappyStop cannot guarantee that an order will arrive by a specific event or required date unless a delivery guarantee has been expressly confirmed by OneHappyStop in writing before the order is placed. We are not responsible for missed events or deadlines resulting from carrier or customs delays.
Please order early and allow extra time when purchasing for a specific date or event.
INTERNATIONAL ORDERS - CUSTOMS, DUTIES & TAXES
International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, handling fees, or other charges imposed by the destination country or carrier. these charges are not included in the product price or shipping cost paid at checkout and may be collected by the carrier or local customs authorities before or upon delivery. OneHappyStop does not collect or pay these charges on behalf of the customer. We are not responsible for delays caused by custom processing.
LOST OR STOLEN PACKAGES
OneHappyStop is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the carrier and local authorities to file a claim.
ADDRESS ACCURACY
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses. If you need to make changes to your shipping address, please contact us immediately and we will try our best to accommodate your request.
SHIPPING DELAYS
While we strive to deliver your orders on time, there may be circumstances beyond our control that cause shipping delays. In such cases, we will do our best to keep you informed and work towards a fast resolution.
CONTACT INFORMATION
If you have any questions about our shipping policy, please contact us at info@onehappystop.com.
We appreciate your business and hope you enjoy your shopping experience with us!
Last updated: September 27, 2026